This page gives you direct access to the websites of a variety of organisations providing advice, information and support on a range of social welfare issues including debt, employment, housing and immigration. Charnwood Connect is not able to guarantee the accuracy of the information presented or endorse the work of the groups and organisations listed. The list has been put together from different sources and if any of the details are incorrect or if there are any other websites that should be included, please contact us.

Advice Guide

Advice Guide is the main public information service of Citizens Advice, providing access to information on rights, benefits, housing, employment, debt, consumer and legal issues. It aims to empower people to solve their own problems and signpost them to appropriate advice and information.

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AdviceUK

AdviceUK is a co-ordinating body for free, independent advice centres in the UK. AdviceUK was formed in 1979 as the Federation of Independent Advice Centres (FIAC) and is a key member of the Advice Services Alliance.

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Age UK

Age UK is dedicated to helping everyone make the most of later life. The over-60s is a fast-growing group and though ageing is not an illness, it can be challenging. Age UK provides a range of services and support at a national and local level to inspire, enable and support older people.

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Arbitration, Conciliation and Arbitration Service

The Arbitration, Conciliation and Arbitration Service (ACAS) provides information, advice, training, conciliation and other services for employers and employees to help prevent or resolve workplace problems.

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Ask CPAG Online

Ask CPAG online is a new information and advice service for any adviser and other professionals working with benefit claimants in any setting. Individual benefit claimants can access all of the written information but will not be able to receive online advice.

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GOV.UK

Access to information about Government services.

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Leicestershire Housing Law Advice Line

A new telephone advice service for members of the public, aged 16 and over across Leicestershire but excluding Leicester City. The Advice Line is open from 9.15 am – 1.00 pm and 2.00 pm – 5.00 pm on Mondays to Fridays (Wednesday 2.00 pm – 5.00 pm only) and advice is available on a range of housing related issues. This is a pilot project running until 30 September 2015.

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Money Advice Service

The Money Advice Service is an independent service, set up by government to help people manage their money by providing a free and impartial advice service. The service works in partnership with other organisations to help people make the most of their money.

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National Debt Line

The National Debt Line is a helpline which provides free confidential and independent advice on how to deal with debt problems.

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Parliament and its Workings

This site provides you with information about the workings of Parliament including how to contact your local Member of Parliament and have your say.

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Payplan

Payplan is a debt management company which provides free debt solutions, including free debt management plans and Individual Voluntary Arrangements (IVAs).

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Rightsnet

Rightsnet is a part of the services provided by the London Advisory Services Alliance (LASA). Established in 1984, LASA is charity dedicated to supporting organisations in their use of technology for the delivery of social welfare law advice to disadvantaged communities.

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Shelter Housing Advice

Shelter Housing Advice is a charity that works to alleviate the distress caused by homelessness and bad housing. It offers advice, information and advocacy to people in housing need, and campaigns for lasting political change to end the housing crisis.

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StepChange Debt Charity

StepChange Debt Charity provides help and support with debt advice and debt management plans. It also acts as an intermediary for debt relief orders (DROs).

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TaxAid

TaxAid is a charity that helps people on low incomes with their tax affairs. TaxAid helps people on low incomes to understand the elements of the tax system that apply to them, pay only the right amount of tax and help them resolve crises when things go wrong.

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The Insolvency Service

The Insolvency Service maintains an amalgamated register of individual insolvency, bankruptcy restrictions and debt relief restrictions and makes them available for public inspection. The Individual Insolvency Register contains details of current or recent bankruptcies and restriction orders, debt relief orders and restrictions/undertakings, individual voluntary arrangements and Fast-Track voluntary arrangements.

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Turn2us

Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services.

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UK Visas and Immigration

UK Visas and Immigration (UKVI) is part of the Home Office and is responsible for making decisions about who has the right to visit or stay in the country.

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